JIGGIZ INFORMATION
Contact
Updated
Need a hand, or have something to tell us?
Contact Jiggiz support at support@fanzy.se. The game is operated by Fanzy AB. This address is also the contact for privacy and personal-data requests.
Something in the game is not working
Tell us what you were trying to do, what happened, and the device and browser you used. If relevant, include the picture’s name and number of pieces. A screenshot of the problem can help, but remove personal or payment details first.
Please do not clear your browser’s data as a first troubleshooting step: it may remove your local puzzle saves and personal pictures.
Purchases and restoration
Include your order reference and the product name. If an order is still pending, check its status before paying a second time. Use the same confirmed purchase email to restore purchases on another device.
Never email your card number, password or verification code. We do not need them to read your support request. For refunds or missing content, explain the issue and we will investigate the order.
Your data and privacy
For an access, correction, deletion or objection request, describe what you need and which Jiggiz profile or purchase it concerns. We may need to verify that the data belongs to you. Deleting browser storage alone does not delete server-held records, and some purchase records may need to be kept to meet legal obligations.
See the Privacy Policy for the data inventory and available choices.
Company details
Fanzy AB
Swedish organisation number: 556610-3585
311 79 Falkenberg
Sweden
Email: support@fanzy.se